Course Certified By:

Introduction

An Executive Personal Assistant is not just an individual who performs administrative tasks; they are crucial for an executive's day-to-day operations.
Their expertise ranges from managing schedules, coordinating meetings, and handling communication, to anticipating the needs of their superiors, all while maintaining an impeccable level of discretion and professionalism.
Beyond these duties, the ideal assistant embodies adaptability, understanding the ever-evolving dynamics of the business landscape.
Executive Personal Assistants, Secretaries, Administrative Assistants, and anyone aspiring to excel in organisational support roles should aim to master this skill.
This knowledge equips them to handle complex tasks, streamline communications, and
enhance productivity.
This training is designed to empower delegates with practical skills that immediately impact their performance. It covers a wide range of topics, including time management, communication, multitasking, and problem-solving. The training enables delegates to become more effective in their roles, enhancing their value to their executives and organisations.

Objectives

• To learn to optimise time, balancing multiple tasks efficiently.
• To develop strong verbal and written communication skills for effective interaction
• To acquire event management skills for organising successful corporate events
• To familiarise with modern office tools and software for streamlined operations.
• To understand the importance of confidentiality and discretion in executive support
• To hone skills in prioritising tasks and making informed decisions under pressure
• To develop the ability to adapt to changing priorities and handle unexpected situations with grace.

Who Should Attend?

• Aspiring Executive Personal Assistants
• Current Executive Personal Assistants
• Personal Assistants to CEOs and Senior Executives
• Secretaries with responsibilities for High-level Executives
• Office Managers and Administrative Coordinator

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
• Post-assessment

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Course Agenda

The course agenda will be as follows:
• Technical Session 08.30-10.00 am
• Coffee Break 10.00-10.15 am
• Technical Session 10.15-12.15 noon
• Coffee Break 12.15-12.45 pm
• Technical Session 12.45-02.30 pm
• Course Ends 02.30 pm